Shipping & Returns


Shipping

We ship all over Europe for FREE! Shipping the Koruku cork mat within the UK takes 3 working days. Shipping within Europe takes 3-5 working days. Please contact us for International delivery.

Orders are normally dispatched on the same day as they are confirmed subject to all items being in stock. If any item from your order should be unavailable, we will contact you via email.

Your purchase will be delivered using Royal Mail, and they may leave a collection card at the specified address for you to pick up the delivery from your nearest post office. 

Damaged Goods

All items are carefully checked before shipping. In the unlikely event that an item arrives faulty or damaged, please notify us via the contact page within 7 days of receiving your purchase and we will happily replace it. 

Note that since cork is a natural material, small irregularities are to be expected on the surface. 

Returns

You can return the product within 15 days of delivery and we will give you a full refund. Please note the postage fees to return the product will not be reimbursed unless the product is damaged or faulty.